fg999 Terms and Conditions

1 Acceptance of Terms

By accessing or using the fg999 platform — whether through a web browser, mobile device, or any other means — you agree to be bound by these Terms and Conditions. This agreement is between you (the player) and fg999.club. These terms apply to all services offered on the platform, including games, payment processing, bonuses, and customer support.

If you are using fg999 on behalf of another person, you confirm that you have the authority to bind that person to these terms. fg999 reserves the right to update these terms at any time. Continued use of the platform after any update constitutes acceptance of the revised terms.

2 Eligibility

To register and use fg999, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable to your location.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited.
• You must not be an employee, contractor, or immediate family member of an employee of fg999 or any of its affiliated companies.
• You must not have been previously excluded or banned from the fg999 platform.

fg999 reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be immediately closed, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered. fg999 takes its 18+ policy seriously and applies it without exception.

3 Account Registration

Each player is permitted to hold only one fg999 account. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited. fg999 uses automated and manual checks to detect duplicate accounts. Where duplicates are found, all associated accounts may be suspended and balances forfeited.

When registering, you must provide accurate and complete information. This includes your real name, date of birth, and a valid contact method. Providing false information during registration is a breach of these terms and may result in immediate account closure.

You are responsible for maintaining the confidentiality of your fg999 login credentials. Do not share your username or password with anyone. fg999 will never ask for your password via email, chat, or phone. Any activity that occurs under your account is your responsibility — if you suspect unauthorised access, contact support immediately.

• One account per person, per household, per device, and per IP address.
• Account sharing is not permitted under any circumstances.
• fg999 may require identity verification (KYC) before processing withdrawals.
• Accounts inactive for 12 consecutive months may be subject to a dormancy fee or closure.

4 Deposits & Payments

fg999 accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. These are the only supported payment methods. No international payment methods, cryptocurrency, or bank transfers are currently accepted on the fg999 platform.

The minimum deposit amount is ৳100. There is no maximum deposit limit set by fg999 by default, though individual payment providers may impose their own transaction limits. Deposits are credited to your fg999 balance within 30 seconds in most cases. If a deposit does not appear within 10 minutes, contact fg999 support with your transaction reference number.

• Minimum deposit: ৳100
• Supported methods: bKash, Nagad, Rocket
• All deposits must be made from a payment account registered in your own name.
• Third-party deposits — where someone else funds your account — are not permitted.
• fg999 does not charge deposit fees, but your payment provider may apply their own charges.

5 Withdrawals

Withdrawals from fg999 are processed back to the same payment method used for your most recent deposit. This is a security measure to prevent fraud and money laundering. You cannot withdraw to a different mobile wallet than the one you deposited from.

The minimum withdrawal amount is ৳200. Withdrawals are typically processed within 5 to 15 minutes during normal operating hours. In some cases — particularly for larger amounts or first-time withdrawals — fg999 may require identity verification before releasing funds. This is standard practice and is done to protect your account.

• Minimum withdrawal: ৳200
• Withdrawals go to the same wallet used for deposit.
• Identity verification may be required for withdrawals above a certain threshold.
• Bonus funds must meet wagering requirements before they can be withdrawn.
• fg999 reserves the right to delay withdrawals pending fraud checks.
• Withdrawals requested outside of processing hours may take longer to complete.

6 Bonuses & Promotions

fg999 offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to specific terms, including wagering requirements, time limits, and game restrictions. These terms are stated clearly on each promotion page and must be read before claiming any offer.

Wagering requirements specify how many times a bonus amount must be played through before it can be withdrawn. For example, a ৳500 bonus with a 20x wagering requirement means you must wager ৳10,000 before the bonus converts to withdrawable cash. Wagering requirements vary by promotion.

• Each bonus can only be claimed once per player, per household, and per IP address.
• Creating multiple accounts to claim the same bonus is bonus abuse and will result in account closure.
• fg999 reserves the right to cancel any bonus if it suspects abuse or misuse.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• fg999 may modify or withdraw any promotion at any time without prior notice.
• In the event of a dispute about a bonus, fg999's decision is final.

7 Game Rules & Fair Play

All games available on fg999 — including Pool Rummy, Fortune Tiger, Mahjong Ways 2, Baccarat, Monster Mine, and all other titles — operate using certified Random Number Generator (RNG) systems. These systems are designed to ensure that every game outcome is genuinely random and cannot be predicted or manipulated.

Each game on fg999 has its own specific rules, which are displayed within the game interface. It is your responsibility to understand the rules of any game before placing a bet. fg999 is not responsible for losses resulting from a player's misunderstanding of game rules.

• Game outcomes are final once a round is completed. No reversals are made except in cases of verified technical error.
• If a game disconnects mid-round, fg999's server records will determine the outcome.
• Using bots, scripts, or automated tools to play games is strictly prohibited.
• Exploiting software bugs or glitches to gain an unfair advantage is prohibited and will result in account suspension.
• fg999 reserves the right to void bets placed under abnormal conditions or during technical errors.

For detailed information about how fg999's game technology works — including RNG certification and fairness verification — visit the Game Technology page.

8 Prohibited Conduct

The following actions are strictly prohibited on the fg999 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Creating more than one account on fg999.
• Providing false or misleading information during registration or verification.
• Using stolen, fraudulent, or unauthorised payment methods.
• Attempting to launder money through the fg999 platform.
• Colluding with other players to gain an unfair advantage in any game.
• Using software, bots, or scripts to automate gameplay or gain an unfair edge.
• Exploiting technical errors, bugs, or glitches in any game or platform feature.
• Harassing, threatening, or abusing fg999 staff or other players.
• Attempting to access another player's account without authorisation.
• Any activity that fg999 reasonably determines to be fraudulent or harmful to the platform.

9 Responsible Gaming

fg999 is committed to promoting responsible gaming. The platform is designed for entertainment, and fg999 takes seriously its responsibility to help players stay in control of their gaming activity. A range of tools are available to all registered players:

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit.
• Session Time Reminders: Receive alerts when you have been playing for a set period.
• Cooling-Off Periods: Temporarily restrict your account for a set number of days.
• Self-Exclusion: Permanently or temporarily close your account if you need a break.

If you believe your gambling is becoming a problem, fg999 strongly encourages you to use these tools. You can also contact fg999 support at [email protected] to request account restrictions at any time. For more information, visit the Responsible Gaming page.

fg999 may apply responsible gaming restrictions to an account without the player's request if the platform identifies patterns of behaviour that suggest problem gambling. This is done in the player's best interest and is not a punitive measure.

10 Privacy & Data

fg999 collects and processes personal data as described in the Privacy Policy. By registering on fg999, you consent to the collection and use of your data in accordance with that policy. The key points are:

• fg999 collects registration data, transaction records, and gameplay data.
• Your data is used to operate your account, process payments, and comply with legal obligations.
• fg999 does not sell your personal data to third parties.
• Data may be shared with payment processors and fraud prevention services as necessary.
• You have the right to request access to, correction of, or deletion of your personal data.

For full details on how fg999 handles your data, including your rights and how to exercise them, please read the Privacy Policy.

11 Intellectual Property

All content on the fg999 platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the property of fg999.club or its licensors. You may not copy, reproduce, distribute, or create derivative works from any fg999 content without prior written permission.

Game content provided by third-party game developers remains the intellectual property of those developers. fg999 operates these games under licence and does not claim ownership of third-party game content.

The fg999 name, logo, and brand identity are trademarks of fg999.club. Unauthorised use of these trademarks is prohibited.

12 Limitation of Liability

fg999 provides its platform on an "as is" basis. While fg999 makes every effort to ensure the platform is available and functioning correctly at all times, it cannot guarantee uninterrupted access or error-free operation. fg999 is not liable for:

• Losses resulting from platform downtime or technical errors beyond fg999's control.
• Losses resulting from a player's failure to understand game rules.
• Losses resulting from a player's own negligence, including failure to secure their account credentials.
• Indirect, consequential, or incidental losses of any kind.
• Losses resulting from third-party payment provider delays or errors.

In all cases, fg999's maximum liability to any player is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim. Nothing in these terms limits fg999's liability for fraud or wilful misconduct.

13 Account Suspension & Closure

fg999 reserves the right to suspend or close any account at any time, with or without prior notice, if it determines that:

• The player has breached any of these Terms and Conditions.
• The player has engaged in fraudulent, abusive, or prohibited conduct.
• The player has provided false information during registration or verification.
• The account is being used for money laundering or other illegal activity.
• Continued operation of the account poses a risk to fg999 or other players.

Where an account is suspended pending investigation, fg999 will communicate with the player via their registered email address. If the investigation concludes that no breach occurred, the account will be reinstated and any withheld funds returned. If a breach is confirmed, fg999 may permanently close the account and forfeit the balance.

Players may also request voluntary account closure at any time by contacting [email protected]. Any remaining balance will be returned to the player's registered payment method after standard verification checks.

14 Changes to These Terms

fg999 may update these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. For significant changes, fg999 may also notify registered players via email or an in-platform notification.

It is your responsibility to check these terms periodically. Continued use of the fg999 platform after any changes are published constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using fg999 and request account closure.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the fg999 support team is available 24 hours a day, seven days a week. You can reach us by:

• Email: [email protected]
• Live Chat: Available directly on the fg999 platform — fastest response method.
• FAQ: Visit the FAQ page for answers to common questions about accounts, payments, and games.

fg999 support can assist in Bengali. You don't need to write in English if you're more comfortable in your native language — the team will understand and respond accordingly.